Listed below can be found the General terms and conditions of Chateau Földváry.
By agreeing to the terms of service you enter a contract as a current client. The terms of agreement also apply to future trade, though the contract is open for re-negociation for future business collaboration.
Clients with different business terms and varying business agreements are not necessarily subject to the standard aggreement terms.
Secondary agreements, alterations and cancellations must be made in writing form and must be officially confirmed by the hotel.
These conditions are freely accessible to the public on the website of the hotel www.chateaufoldvary.com. They are also available in written form at the reception.
Accommodation of Participants – Individuals – Clients
Reserved rooms for our clients are available from 2Pm, after confirming the pre-booked date of arrival.
If the client does not check into the pre agreed booked suite by 6pm on the day of arrival, The Hotel reserves the right to cancel the reservation and offer the room to other potential guests and interested parties.
If written contact is made with the hotel via Email, fax etc to confirm or inform about a late check in, this policy does not apply.
Departure/ Check out is standardly at 12:00 hours, unless agreed otherwise with Hotel Manager in advance.
A late check-out may consequently result in a charge 100% of the full day rate.
Free cancellation of individual accommodation orders can not be made later than 6PM 24 hours prior to the agreed arrival date. In case of violation of this period the hotel will charge 100% of the first night.
II.Accommodation of participants – GROUPS
Unless there are no other written agreements pre discussed with the hotel, the following conditions apply:Backup and Payment:
20% deposit of the forward agreed price calculation after ordering and reservation the date by client. Reservation can be made via e-mail or upon signing the contract. The remaining payment can be taken upon departure.
Conditions for canceling:
The advance deposit is non-refundable. Cancellation more than 90 days before arrival will result in a loss of 20% of the total price, but not less than € 1,000, or the amount of deposit.
Conditions apply for cancellations or reductions in the number of rooms exceeding 10%.
In the case of an action which lasts several days, in case of cancellation we charge the first day of the event 100% of the canceled services, and for the other days 50% of the canceled services.
III.Guarantee of the number of participants
The Client will be aware that the hotel needs in advance numbers of guests which require catering and to whom and how many food will be served.
The Hotel requires the exact number of people involved, and the variety of food.
This information can´t be delivered later than 4 working days before the proposed event. This information and catering requirements are considered a guaranteed minimum cost that hotel will charge to client. If the guaranteed number of participants is reduced, the hotel reserves right to charge to the client the count pre-ordered.
IV.Accounting of the beverages
Unless otherwise agreed, the client will be charged the entire consumption of all beverages.
Billing complaints are not tolerated.
V.Refreshments, food and drink brought by client.
All of food that is served in buffet style and which will not be consumed during the time slot, such as coffee breaks, lunch or dinner, according to the sanitary rules and norms of the EU within 3 hours from the beginning, will be carry away by the hotell staff. For reasons of strict sanitary procedures and standards of EU, the hotel does not allow take away and consume brought meals or bring out from the hotel the hotel meals, that were intended to eat solely at the hotel. As has not been agreed otherwise, is strictly forbidden carrying all kinds of beverages (alcoholic and non-alcoholic) to the hotel. In case of violation of this prohibition, the hotel reserves the right to charge for these drinks a flat fee of 100 €.
VI.Price and payment
The prices offered are all inclusive, (all taxes and duties as well as service).
In the case of the introduction of new state charges, the changes to the terms are:
– The invoice is payable within 14 days from date of issue.
– In case of delay of payment the hotel will charge interest of 0.05% of the outstanding amount for each day of delay, starting from the day following the due date of the debt.
– Any hotel denied ambiguity doesn´t stay the execution of the character of the payment, or eventual
passage of interest on late payment.
– Payment by credit card can be carried out both before and after disbursement of hotel services on the base by client provided data needed to implement payment.
Hotel reserves the right to subsequently settle by credit card of the client any differences that are observed after this departure (eg. minibar consumption, etc.).
VII.Conditions for cancellations
Deposit and payment:
Hotel Chateau Foldvary *** is entitled to demand advance payment as follows:
An advance payment of 20% of the amount ordered services, 7 days prior to the date utilization of services.
Final payment under the invoice issued in accordance with its maturity.
Valid for all bookings over € 360.
Unless there is not a concluded other written agreement with the hotel, the following cancellation conditions apply:a, individual clients:
Cancellation more than 45 days prior to event: free of charge
Cancellation 45-30 days before the event: 15% of the total amount for ordered services
Cancellation 30-15 days before the event: 25% of the total amount for ordered services
Cancellation 15-7 days before the date of the event: 30% of the total amount for ordered services
Cancellation 7-1 days before the date of the event: 75% of the total amount for ordered services
In the case of an actions which last several days, will be charged in case of cancellation of the first day of the event 100% of the canceled services. For other days 50%.
b, organized groups (weddings, corporate trainings … the number of people over 10):Cancellation more than 90 days before arrival 20% of the total price, but at least € 1,000 or the amount of the advance.
Valuable items such as cash, jewelry, musical instruments, equipment and apparatus aids etc., can be kept secure in the hotel safe. Otherwise the hotel in case of loss or damage to personal belongings cannot be held responsible.
IX.Liability in case of damage
The Client is liable for all damages caused to the employees of the client, his guests or other persons authorized by him, and will to reimburse the damage in full. Hotel is only liable for damages for which would clearly and demonstrably found fault of the hotel, but isn´t liable for damage caused by a third party. The hotel is entitled to require the Client take out appropriate fuses.
Music production or other artistic performances by a customer secures itself and which are compulsorily notifiable, the client must sign up in advance and in a timely manner to the relevant offices. All associated or additional costs are the responsibility of the client.
Promotional material – The Client has authorization from the hotel regarding the placement of advertising material and decorations.
Spaces where the action or event will take place, shall not be harmed by advertising or decoration.Installation work must be carried out by a professional work force and shall that strictly complies with all statutory safety regulations.
Rent a room – rent includes remedial training facilities and equipment
furniture, which is available at the hotel.
The rental price is included in meeting space for conferences equipment (screen, sound), internet, further flipchart (paper and markers), blocks and pencils.
Technology and supervision – if the action requires technical work outside agencies, they will incurred costs charged to the client. Every external company may carry out work, or change the property of the hotel only with the written consent of the General Manager. For large events related to increased energy consumption, these costs were charged to the client separately according to actual consumption for the purchase price. If it is necessary that the hotel technician present during the event and exercise supervision, is charged for each employee each started hour.
XI.Withdrawal from contract
The client may cancel the contract at any time, but he has to know that they will be charged a cancellation fee.The hotel is entitled to cancel the contractual relationship whenever:- The action will interfere with the operation of hotel- Will be at risk the reputation of the hotel and the safety of its guests- Extraordinary and unforeseeable circumstances for which the hotel is not responsible, making it impossible to fulfill the contractThe client is not in these cases entitled to claim for damages..
1.The Hotel is not liable for accidents involving any kind of leisure programs, unless the hotel acted grossly negligent or intentionally.2.The animals have access to the hotel, the hotel can charge fees in accordance with current applicable pricelist. Animals shall not be brought into rooms with food and drink.3.Nájdené veci sa klientovi zasielajú poštou na adresu jeho trvalého bydliska, prípadne naadresu firmy na náklady hotela.4.Lost and found items of the client will be sent by mail to the address of his residence or business address on the cost of the hotel.5.Should individual provisions of these General Terms and Conditions become ineffective or invalid, this shall not affect the effectiveness or validity of the remaining provisions.